Retail Sales Representative Greet and assist customers with their requirements Provide customers with accurate information about product pricing, features, and after-sales services Answer customer questions about certain products and services and provide them with a viable solution Conduct feature and price comparisons to facilitate purchasing Ensure the store racks are fully stocked Cross-sell products and services Manage merchandise returns Inform customers about special offers and discounts Coordinate with the Retail Sales team to provide exceptional customer service Identify new leads and conduct cold calling to convert them into regular customers Stay updated with new products and services launches