Inside Sales Representative Find new sales opportunities in an effective manner through cold calls (inbound and outbound) and lead follow-ups. Promote the business of our company. Research on potential leads from business directories or digital resources. Give online demos to our clients and respond to their queries patiently. Maintain and manage the client database. Follow standards and maintain quality results. Schedule calls to educate the clients about our products. Search and qualify leads as potential customers for sales (online portals, social media campaigns, web research, directory, personal reference, etc). Work closely with the sales team and achieve the set goals. Monitor, track and document the status of a high volume of sales leads. Stay up to date knowledge of new products and their features. Track sales metrics on a weekly quarterly and monthly basis.