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Meet the Buyer for
Tuesday, April 11 2023
About the Client:
Means of transport, provides: Motor vehicle maintenance and repair services
Help Desk Manager Lead day to day help desk support tasks. Ensure that the staff is responsive to the complaints. Assign tasks to Help Desk Technical Support teams. Manage Service Desk Support team and other Desk Technicians. Provide adequate services to the customers. Provide timely response to tickets along with the distribution of tickets to appropriate team members. Handle all the complaints and queries efficiently. Provide the best solutions for technical issues and problems. Follow up with customers to determine various areas of improvement. Motivate and mentor the staff to achieve goals and evaluate their performance. Assists Help Desk team in resolving complex network problems. Prepare a report on monthly help desk staff performance.
What comes next?
Once you make a booking, we will confirm your meeting with the business representative and send you a confirmation email containing the following details:
- Contact Name
- Meeting link (Zoom, Teams or Google Meet)
- Needs/Requirements for the service
Confirmation may take up to 24 hours.
If the client cancels the meeting, we'll provide you with a free new booking.
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