Telemarketing Executive Setting sales targets for the organization. Assigning tasks to the Telemarketers to achieve sales objectives. Communicating with the customers via cold calling and email marketing. Explaining the products and services to the customers. Writing scripts with all information required to understand the products. Resolving customer complaints and doubts. Attending meetings with the sales team. Following up with the customers. Answering prospective customer’s calls as and when required. Solving all the technical problems efficiently. Preparing the sales reports for future reference. Create a customer database with all the required information.