Technical Engineer Identifying potential problems and implementing appropriate technical solutions Guiding and offering technical expertise to the team members Preparing detailed reports of daily activities and project status Overseeing the development of new technological procedures Installing and configuring operating systems and software Creating support procedures for daily tasks and monitoring its progress Identifying the root cause of a problem and informing the stakeholders in time Assisting the senior management in creating instructional manuals and materials Maintaining log entries of pending and completed system updates Monitoring and troubleshooting all aspects of computer network and hardware Resolving all technical issues and escalating the unresolved issues Developing and implementing strategies and prototypes Undertaking quality control check Assisting the engineering team in their day to day operations Analyzing existing systems and suggesting improvement measures Questioning and resolving customer issues via phone or email